Privacy Policy

Last updated: May 1, 2026

EST. NOTE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). EST. NOTE

 is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Collection and Processing of Personal Information
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified. We may collect or process the following categories of personal information:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card, debit card, and bank account numbers, payment card information, transaction details, and payment confirmations.
  • Account Information: including your username, password, security questions, and settings.
  • Transaction Information: including items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications: information you provide in correspondence with us, such as customer support inquiries.
  • Device Information: information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: information regarding how and when you interact with the Services.

2. Cookies
We use cookies to operate and improve our Services, conduct analytics, and better understand user interaction.

  • Necessary Cookies: Essential for the operation of the website (e.g., login, shopping cart).
  • Performance and Analytics Cookies: Help us understand how visitors use our store (e.g., Google Analytics).
  • Advertising and Marketing Cookies: Help us show you relevant advertisements. Management: You can manage your preferences through the cookie banner that appears upon your first visit to our website.

3. Sources of Personal Information
We collect data directly from you, automatically via your device (through cookies), and from our service providers (such as Shopify) and partners.

4. How We Use Your Personal Information

  • Provision of Services: To fulfill our contract with you (Art. 6(1)(b) GDPR), including payment processing and shipping.
  • Marketing and Advertising: Based on your consent (Art. 6(1)(a) GDPR) or our legitimate interest (Art. 6(1)(f) GDPR).
  • Security and Fraud Prevention: To ensure the security of our website (Art. 6(1)(f) GDPR).
  • Communication: For customer support and responding to inquiries.
  • Legal Reasons: To comply with legal obligations (Art. 6(1)(c) GDPR).

5. Disclosure of Personal Information
We may disclose your data to third parties, including:

  • To service providers such as Shopify for IT management, payments, and shipping.
  • To business and marketing partners based on your consent.
  • In connection with business transactions (e.g., mergers) or for legal reasons.

6. Relationship with Shopify
The Services are hosted by Shopify. Information you submit will be transmitted to and processed by Shopify. Shopify may also use your data to improve its own services. Further information can be found in the Shopify Privacy Policy.

7. Security and Retention
No security measure is perfect. We retain your data for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes.

8. Your Rights As a user in the EEA, you have the following rights:

  • Right of Access: You can request information about your stored data.
  • Right to Erasure: You can request the deletion of your data.
  • Right to Rectification: You can have inaccurate data corrected.
  • Right to Data Portability: You can request a copy of your data in a standard format.
  • Right to Object: You can object to the processing of your data.
  • Right to Withdraw Consent: You can withdraw previously given consent at any time.

9. Complaints
If you have complaints, please contact us at the address provided below. You also have the right to lodge a complaint with your local data protection supervisory authority.

10. International Transfers
We may transfer your data to countries outside the EEA (e.g., Canada or the USA). In doing so, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses.

11. Contact
For questions regarding this Privacy Policy or to exercise your rights, please contact us at:

EST. NOTE
Representative: Hyemin Lee
Address: Bartelsstraße 35, 20357 Hamburg, Germany
Email: contact@estnote.com

For the purposes of applicable data protection laws, we are the data controller of your personal information.